Credit card processing - At time of rental, a deposit corresponding to the estimated amount of the rental price must be charged on the credit card. The balance must be paid upon return of the Vehicle.
Conditions of the Vehicle - The kilometre charge, if any, is calculated according to the Vehicle’s odometer. If the Vehicle’s odometer fails or is tampered with, the kilometre charge, if any, is AUS$ 400 per day at the applicable kilometre rate.
Confiscation, theft or accident - If the Vehicle or any of its parts or accessories is stolen or damaged, by a criminal act or if it is involved in an accident in which someone is injured, the Renter must immediately contact the local Police to report the incident. The Renter must then call the rental station from which the Vehicle was rented and report the incident within twenty-four hours and give Europcar the police details and any other information Europcar asks for. The Renter must also call the rental station from which the vehicle was rented within 24 hours to report any other incident in which the vehicle is damaged. If following any incident the Vehicle is un-roadworthy or dangerous it must not be used.
The Renter must always:
• Take the Police Crime Number and the reporting Officer's name when the police is involved; • Take the names, addresses and telephone numbers of all witnesses when relevant; • Avoid saying or doing anything which admits the accident was the Renter’s fault; • Send to Europcar all papers and documents the Renter receives about the accident or damage (including copies of any court papers and any legal documents); • Fill in a Europcar Motor Accident Report Form, sign it and send it to Europcar within 48 hours following the loss or damage otherwise the insurers may refuse to consider the claim ; • Co-operate fully with Europcar, the insurers and anyone else Europcar, or the insurers appoint.
The Renter must allow Europcar or the insurers or anyone else the insurers appoint to take legal action and to enforce legal rights in your name.
The Renter must do anything else which Europcar, or the insurers think is reasonably necessary to help Europcar or the insurers enforce Europcar’s or the insurers’ rights for loss or damage to the vehicle, its parts and accessories while you were renting it. If the Renter receives any money in respect of loss or damage to the Vehicle and / or its parts and accessories, the Renter must pay this back to Europcar and until then, hold it in trust for Europcar.
Terms of payment - In the event of non payment by the Renter in due time as indicated in the invoice, Europcar will charge interest at 15% per annum on any amounts due by you to Europcar.
Insurance - All Vehicles are covered by a Vehicle and Third Party Property and Liability policy to a maximum of AUD$100,000. If the Renter breaches any of the Rental Terms in this Agreement or if the loss results from immersion in water or from failure to supply keys if the Vehicle is stolen, the Renter shall be fully responsible for all Damage to the Vehicle and Third Party Property and the optional coverage shall not apply. Europcar gives no warranty except those implied by the Trade Practices Act 1974.
Contractual guarantees - The TW/TP Policy does not apply in Australia.
Delivery and Collection Terms - Where the Renter asks Europcar and Europcar agrees to deliver the Vehicle or to collect the Vehicle, the Renter may have to pay additional charges and follow additional instructions. The Renter must check at the time of reservation.
When the Renter returns the Vehicle, or when Europcar has agreed the Renter shall do so, the Renter leaves the Vehicle for collection by Europcar, the Renter must complete the details of the date and time of return, the mileage and fuel gauge reading and other information shown on the rental document wallet. The Renter must also do anything else, which Europcar requests as a condition of agreeing to collect the Vehicle.
The Renter must return the Vehicle immediately if Europcar asks the Renter to do so. In the event the Vehicle is not delivered to Europcar upon request the Renter hereby authorises Europcar to enter the Renter's premises and to do any and all other things necessary to repossess the Vehicle. Any costs associated with such repossession shall be for the account of the Renter. Europcar may repossess any vehicle without notice or liability where Europcar deems that such repossession is necessary for its own protection.
Use of the vehicle - It is not authorised to drive any model of the marks Mercedes, Audi and BMW from Belgium into Italy.
Confiscation, theft or accident – the Renter agrees to inform Europcar, within 24 hours, of any accident, theft or fire involving the Vehicle, and to inform the police authorities immediately of any bodily injuries, theft, vandalism or suspicious fire. In case of confiscation of the Vehicle, further to any offence committed by the Renter of the Vehicle, Europcar reserves the right to charge the Renter with the total amount of the expenses that Europcar paid to recover the Vehicle.
Applicable law and competent court - These terms shall be construed in accordance with the laws of the country where Europcar is situated and Europcar and the Renter both submit to the exclusive jurisdiction of the Courts of Brussels.